DTECH LABS also offers a complete suite of technical assistance programs for DTECH products.
- Product Training – Complete hands-on training either at the DTECH LABS Training Facility or at the Customer Site.
- Technical Support Programs – Support programs that are customized to the customer’s requirements. These programs range from On-Call Telephone Support and Configuration Assistance (through our DTECH LABS Warranty/Support Hotline at 877-DT-WARRANTY (877-389-2772) to On-Site Technical Trouble-shooting activities.
- Software Subscriptions – Programs designed to ensure that the customer’s M3C4G is always running the latest up-to-date software, providing not only bug fixes, but also major release upgrades.
- Extended Warranty Programs – Designed to extend the standard 12-month warranty through year five (5).